Bumrungrad International Hospital

So organized, clean and efficient. I was blown away by how professional, educated and detail oriented all the staff were. It was the nicest hospital I have ever seen in the world. They even have a fantastic food court serving Indian food, Thai food, fruits and salads for the same prices you would find at a cheap restaurant in the area.The hospital service was really expensive, so I hope you have insurance or a credit card. But you get what you pay for, it's your health. It's an amazingly clean hospital, 300 percent better than my experience in other southeast Asia counties or especially China.

Due to my personal experience, this clinic is NOT RECOMMENDED!I underwent a cataract operation at Bumrungrad Hospital in Bangkok in September 2016. My own lens was removed (phacoemulsification) and replaced by an artificial one (intraocular lens).After the operation I had to find out that my vision on the operated eye was severely restricted - in contrast to before. The only reaction to my complaint were delays "on later". After "later" nothing improved, I went to another clinic to get a status of this eye.Here I was told that the "cheapest" was made. A monofocal lens was used, which was technically developed almost 70 years ago.Which lens should be used, I was not asked by the doctor or the clinic beforehand, nor was I informed about the differences.The only thing that worked well after the operation in this clinic was to collect a lot of money from the patient. A doctor's fee and an examination fee were also due for each personal consultation for the purpose of making a complaint to the doctor. The only result of these speeches is "Delays to later". No explanation for the existing problem.In November 2016 I wrote a complaint to the management of the Bumrungrad-Klinik. There was no answer! In July 2017 there was another trial and oral complaint from me at the clinic. Again, there were no definitive statements regarding a solution to the problem. But a bill for more than ten thousand Baht!In the meantime I have personally submitted a petition in Bumrungrad, there has not been an answer to date. It's been a year now!I would like to use this description to warn all those who travel to Thailand to seek medical treatment here!Certainly the costs are lower than in Europe or America. But what use is this if you have saved some money in the end and suffer permanent physical injury?This is a question EVERYONE should ask himself before a medical intervention in Thailand!!There are many modern medical devices in this clinic and so this clinic makes a western impression at first.However, the knowledge and training of doctors is obviously limited. The Bumrungrad-Klinik is obviously a facility to generate a lot of money on its own, which is also the experience of many other evaluators at this point (higher costs for medication, wrong treatment, etc.).As you can read in the reviews, simple illnesses have been treated wrongly, which concerns me now!I'm personally giving you this good advice from my own experience with this clinic:When planning a medical treatment, always take into account that in Thailand, the laws which protect patients from medical errors and regulate the legal consequences are predominantly absent or that a foreigner cannot find a consistent judge.In the end, you can only try it in Thailand on the way of goodwill...But if the clinic or the doctor turn deaf and dumb, as in my case? There is no legal remedy in Thailand!A doctor in Thailand is always a "guru in white coat" from the point of view of the Thais and comes in place immediately after a Buddhist monk. Thus, nobody in Thailand will officially intervene against the mistake by a doctor.A more extensive surgery in a clinic in Thailand is therefore a computational example, which often ends in a minus calculation due to my personal experience. In the end, it can be quite possible that the total cost of medical treatment will be far higher than the total cost of medical treatment in your home country if you end up having to be treated again in the same matter in your home country.A major medical intervention in Thailand can become an uncertain game of health for these reasons, which I personally had to experience live.Conclusion: By no means the result to be expected according to the current state of modern western medicine and the sight lost for me. Blamed by this clinic !

Today I had the worst experience i have ever had with a Doctor. Cold,insensitve and very cold hearted with zero patient skills.I went to Bumrungrad hospital Bangkok this week to see about having an operation done there. Today I had to get a pre assessment done before I had the general anesthetic as i am overweight.I had seen a few Dr’s and nurses in the space of a few hours and they were all fantastic, I had asked if i could see a Dr as i had some questions to ask and wanted to check if I could take my regular evening medication, and hopefully make me feel a bit more comfortable about my surgery scheduled for tomorrow afternoon. Well I was wrong I was sent to see at the end of all my tests a Dr Pattama Rimmakunsup(Medicine) and from the second myself and my friend walked into her office she was the single most unprofessional Dr I have ever seen. I sat in the wrong seat she said you move there, very rudely, and never said hello even though we greeted her, it was as if she was angry we were there. She started by saying you have diabetes, I said my glucose has been high before and fluctuated she said you have diabetes. Very rudely. Then she asked what medications i take and i started to explain to her but she kept cutting me off mid sentence, and never once did she lift her head to look at me directly and every time she added something to the list she would give a sigh. So after a few minutes I politely said I came here for you to make me feel better and reassure me, she turned around and said well obviously I can’t help you so go see somebody else, and pushed the paperwork away to her assistant as if to say get lost!!! I said simply because i ask you to be a bit nicer you say this, she said I don’t know what you are talking about so you better go see someone else I am just doing my job. My friend said to her you could be nicer about the way you explain to people he is scared of the surgery and you speak like this, she said to him so now you are threatening me I don’t want to see you anymore I obviously can’t help you even though I am just doing my job and have done nothing wrong. This is a bad experience that is a blight on your hospital, if this is her level of patient empathy she needs to get another job as she is a disgrace to treat patients who need reassurance this way..

Went there for stomach issues and was impressed with the small wait times and the service the nurses and doctors give. Had several tests done and two separate visits and medicine all for under 5000 baht which is a deal compared to what it would of cost me in America.

Bumrungrad Hospital is excellent place for a general checkup. Also for advanced treatment. They almost have all the department specialities. They are known for medical tourism. Also ideally located with most of the services around. They have shuttle service from the airport. And have their counter at the airport as well.